OUR TEAM
In Kalapata Travel, the synergy and dedication of a cohesive team are pivotal in delivering unforgettable experiences to clients. Our team comprises professionals passionate about the world of tourism, each contributing unique skills that come together to create a collaborative and efficient environment.
Our travel agents are not only well-versed in destination knowledge and travel options but also possess an innate ability to understand the individual needs and desires of our clients. This personalized approach translates into tailored travel recommendations, ensuring each customer enjoys an experience perfectly aligned with their expectations.
Our marketing and promotion division tirelessly stays abreast of the latest trends in tourist destinations, ensuring that we offer exclusive packages and irresistible deals. Creativity and innovation drive our campaigns, designed to inspire the desire to explore new horizons and embark on unique adventures.
Operational efficiency and meticulous attention to detail characterize our administrative team. From managing reservations to coordinating logistics, each member plays a vital role in ensuring that journeys unfold seamlessly. Transparency and open communication are paramount, creating an environment where every employee feels valued and contributes to the agency's success.
Together, our travel agency team not only shares the responsibility of organizing trips but also a passion for inspiring and turning our clients' dreams into reality. We are committed to excellence in customer service and creating unforgettable travel experiences that leave a lasting impression. With a collaborative work culture and a customer-centric approach, our team is ready to make each journey unique and meaningful.
MISSION
Serving our customers, searching for their entire satisfaction, and providing touristic services of quality, committing to the social, cultural, and environmental reality of our country.
VISION
To be one of the exclusive leaders in Peru's tourism sector by the year 2030, as well as being recognized for the quality of our services and the contribution that we make to the development of our country.
Team members
We’ve Expert Team Members Meet With Team
Gary
Reservation Manager
I am a social person who loves to meet new people and make friends. My passion for outdoor experiences, especially hiking in the mountains, led me to move to the Sacred Valley. Here, together with my friends and my dogs, we enjoy incredible adventures hiking in the Andes.
My professional experience of more than 10 years in tourism has made me an expert in organizing and advising trips in Peru and South America. Thanks to my passion for traveling and my knowledge, I am able to help my friends plan and realize the trip of their dreams in Peru.
Karen Ore
Sales Specialist
From a very young age, I have always loved to travel. Every year my parents, my brother and I would travel to different parts of Peru, leaving me with wonderful memories. After finishing school, I decided to study tourism, which led us to Cusco, the most important tourist destination in Peru. There I discovered my passion for service and specialized in Hotel Management. I had the opportunity to travel and work in this field in the USA, Europe and the Mediterranean, and I learnt a lot more about the importance of providing good service to passengers: personalized, safe, close and, above all, authentic. And that's what Kalapata is all about; it allows you to have real experiences with real people in real places, where you not only get to know them, but become part of them.
Miguel
Operation Manager
I am a tourism graduate. I studied tourism because I thought it would be a fulfilling way to promote my country, my culture and my customs. Along the way, through my experience working in hotels and travel agencies, I also learned that the most satisfying thing is to make a trip unforgettable, because travel changes lives. I did my first Inca Trail when I was 13 years old and the memories are so vivid that I want to create the same experience for everyone who wants to visit Peru
Karen
Sales Specialist
I am an official tour guide, with technical studies at the Antonio Lorena Institute. I decided to study tourism since I was a child. The experiences I had on hikes and visits to places of great history with my family, and having members dedicated to this field, inspired me. When I was 12 years old, I did the Inka Trail. That experience was really unforgettable. To see how wonderful it was to communicate and show all the charms of my country to visitors from different parts of the world made me want to learn languages to be able to communicate in a better way. When I finished my studies, I started working in travel agencies, hotels, cruises, and trains. Each experience taught me a lot. I love to show how beautiful and magical my country is, especially Cusco and the fabulous Sacred Valley, making every visitor's travel plans come true through unique and unforgettable tours.