QUALITY POLICY

Kalapata Travel  is a modern receptive travel agency and tour operator that specializes in SALES, BOOKING AND OPERATIONS OF TOURIST TRAVEL that provides high quality services, and our commitment to the Quality Management System is:

  • To provide services with the highest quality standards, which allow us to achieve the satisfaction of our national and international clients.
  • To constantly innovate our services, seeking the continuous improvement of our processes.
  • Constantly train and motivate our team, seeking their proactive participation in the cultural change towards a quality management of excellence.
  • Comply with the requirements established by our stakeholders, the applicable laws and regulations in force and other commitments applicable laws and regulations in force and other commitments subscribed by the organization.